Transform Insights, Improve Operational Excellence and Delight Customers with Extended ECM

Digital information was not meant to sit on a shelf.

Not having access to critical content from core business systems like enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) or human resource management (HRM) is akin to walking around the business with blinders on.

It’s well past time to take the blinders off by adding a world of rich, unstructured information to bolster, inform, update and enhance how workers handle critical customer interactions, financial decisions and operational processes.

In this white paper, you will learn how Extended ECM further expands the value of managing unstructured information in digital repositories.

Inside this white paper:

• Definition of Extended ECM
  
• Benefits of integrating content and core processes
  
• Providing content in context